General Questions

Weekend and evening appointments tend to fill up two weeks in advance. We strongly recommend rescheduling any appointments immediately following your appointment.  We do our best to accommodate our patients and their busy schedules.

You can request or be given an appointment reminder card in office and as a courtesy we send you a Text Message to your cell phone 24 hours prior to your appointment as a reminder. Please let us know your correct cell phone number as well as your mobile wireless provider (Verizon, AT&T, etc.) to ensure proper delivery of the reminder. Once again this is a courtesy to the patient and you are ultimately responsible for arriving to the appointment you set on time.

Please arrive 10-minutes prior to the start of your appointment. This will allow plenty of time to check in, and prepare for your treatment.

Please contact us as soon as possible if you are unable to make it to your appointment on time.  We do our best to run the appointments on time, so the patients and clients do not have long wait times. Please note that if you are more than 15 minutes late to your cosmetic or laser hair removal appointment you will be subject to our 24 hour policy. If you are running late for any other treatment or therapy you will be subject to a shortened treatment time with no additional discount for time of service.

Please contact us at least 24 hours prior to your appointment to avoid our 24 hour policy.

If you are more than 15 minutes late to your appointment or call the same day to cancel your appointment without a 24 hour notice, you will be charged $50 before being seen at your next appointment.

Most insurance plans are accepted at our office. We accept auto accident, workers compensation, personal injury and most health insurance plans, including Medicare. Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before treatment, at no charge.

For patients who have little or no insurance coverage, time of service payment programs can be arranged. If you have no insurance or do not have benefits there is still a way for you to receive the care you need. Many patients pay directly for care, as they discover them to be extremely cost-effective and affordable.

We accept all forms of major credit and debit cards including Visa, MasterCard, Discover and American Express.

We also accept cash and HSA/FSA card payments.

Gratuities are at the client’s discretion and are appreciated by our highly qualified staff for outstanding service. All prices are subject to change and may vary by technician and service.